What is CapTel?
Sprint Captioned Telephone Services
If you struggle to hear on the phone and/or prefer to watch television with the closed captions on, then Sprint CapTel will help you use the telephone with confidence! If you have difficulty hearing, you can be sure of what your callers say – on every call – with Sprint’s Captioned Telephone Service. Captions appear virtually at the same time as your caller speaks, allowing you to enjoy the natural flow of a telephone conversation.
How CapTel Works
CapTel phones work with a free Captioning Service to provide captions of everything your callers say.
You dial the other person's number, just like you would if using any other telephone. While you dial your CapTel phone automatically connects to the captioning service. When the other party answers, you hear everything they say, just like a traditional phone call. At the same time, the captioning service transcribes everything they say into captions, which appear on the CapTel display window. You hear what you can, and read what you need to.